newbie - can't get past tutorial 1

Hi,

I'm having problems getting started. I've specified Screen-Scraper's proxy settings in the browser, trying different ports. I've specified my corporate proxy in the "External Proxy" configuration. I've tried both IE and Firefox. But all pages load completely blank. The proxy session logs the url requests, but the status for each is always "Error."

Raw request:

GET http://www.screen-scraper.com/tutorial/basic_form.php HTTP/1.1

Accept: text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.8) Gecko/20071008 Firefox/2.0.0.8

Cookie: __utma=145202486.1419566572.1192059506.1193695911.1193703146.4; __utmz=145202486.1192059506.1.1.utmccn=(referral)|utmcsr=blog.screen-scraper.com|utmcct=/2006/03/21/three-common-methods-for-data-extraction/|utmcmd=referral; __utmc=145202486; BCSI-CSA25DF901=2; BCSI-CSA25DC702=2; __utmb=145202486

Accept-Language: en-us,en;q=0.5

Accept-Encoding: gzip,deflate

Proxy-Connection: keep-alive

Host: www.screen-scraper.com
Keep-Alive:
300

Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7

What am I doing wrong?

Thanks for your help!

newbie - can't get past tutorial 1

For anyone reading this thread it turned out that JS's issues with screen-scraper's external proxy settings were due to a flaw in her corporate firewall. She's found a work around for now so we may not have a screen-scraper solution this time.

-Scott

newbie - can't get past tutorial 1

JS,

There are number of possible factors. What would be more helpful than the request would be any log entries. Are there log entries under the "log" tab in the proxy interface?

Also, there is an "error.log" file that would be helpful. It can be found in the screen-scraper installation folder in the log folder there.

For example:

C:\Program Files\screen-scraper professional edition\log\

Feel free to omit any private details contained in the log. And you're welcome to private message the data to me if you prefer and I'll repost the solution here for other to read.

Additionally, what version of screen-scraper are you running, on what operating system, and is your corporate proxy "standard" or "NTML".

Thanks,
Scott