Problem starting screen-scraper NT service

I'm a new user of SS and trying to evaluate your product.

I'm using a trial version of the Screen-Scraper Pro on Win2k3 R2. I am trying to start the NT service from "Service" control panel (let's call it SCP); it appears the service was started successfully but when I refresh SCP it report the service is actully stopped.

Then I try to start it again while monitoring it with task manager. This time I notice there were 2 java.exe processes started and after around 3 seconds one of the java.exe terminates. The other java.exe reminds. I then use TCPView to check, the reminding java.exe process is listening on port 9001.

Now when I go and check the status on SCP, the SS service is actually stopped.

Has anyone have this problem before?

I'm not sure where to look for error log for the SS service. The only message I got is from the Event Viewer > System Events:

Event ID: 7034
Description:
"The screen-scraper service terminated unexpectedly. It has done this 4 time(s)."

All I wanted to do is to start the service and test my code I've written in .NET to invoke my scraping session.

Any help would be appreciated.